Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, company name) submitted through our consultation request form
• Property and operational details you share when describing your turf management needs
• Communications you send us via email or through our website

We also automatically collect certain technical information when you visit our website, including:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on the site
• Referring website or source

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Assess your property and provide autonomous turf management recommendations
• Communicate with you about our services, products, and partner programs
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service providers — third-party vendors who assist us in operating our website and delivering our services (including Netlify for website hosting and form processing)
• Certified landscape partners — if you inquire about services in a region served by a TerraRobotix certified partner such as Yardvarks, we may share your contact information with that partner to facilitate your consultation
• Legal requirements — when required by law, regulation, or legal process

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

We may use analytics tools such as Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymized.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Consultation inquiry data is typically retained for up to 3 years.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@terrarobotix.com.

8. Third-Party Links

Our website contains links to third-party websites including our equipment partners (FJDynamics, Navimow, NexMow) and landscape partners (Yardvarks). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new “Last updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: